Discuss contemporary issues that are influencing the development of the tourism and hospitality industry

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Contemporary Issues in Tourism and Hospitality (OTHM/05/01-L5DTHM)

Qualification Number:  601/5661/2 

Credit Value: 20

Unit Reference Number : L/507/0023 

Unit Aims :

This unit provides learners with an understanding of important contemporary issues that are influencing the development of the tourism and hospitality industry. Learners will develop skills in analysing contemporary issues that affect tourism and hospitality businesses and in identifying relevant sources of information from a wide variety of sources.

Learning Outcomes

Discuss contemporary issues that are influencing the development of the tourism and hospitality industry

Assessment Criteria: Contemporary Issues in Tourism and Hospitality (OTHM/05/01-L5DTHM)

1. Discuss contemporary issues that are influencing the development of the tourism and hospitality industry

• Define social issues that are influencing the development of the tourism and hospitality industry
• Define environmental issues that are influencing the development of the tourism and hospitality
• Define technological issues that are influencing the development of the tourism and hospitality

2. Critically analyse the impacts of contemporary issues on the tourism and hospitality industry

• Review the impacts of social issues on the development of the tourism and hospitality industry
• Review the impacts of environmental issues on the development of the tourism and hospitality
• Review the impacts of technological issues on the development of the tourism and hospitality industry

3. Evaluate the impact of current trends on the development of the tourism and hospitality industry

• Summarise current trends in society that will influence the future development of the tourism and hospitality industry
• Evaluate the impacts of current trends in society on the future development of the tourism and hospitality industry.

4. Research information from a range of academic and industry sources

• Research academic sources to identify contemporary issues and future trends that are influencing the development of the tourism and hospitality industry
• Research industry sources to identify contemporary issues and future trends that are influencing the development of the tourism and hospitality industry

Study contents 

• The impacts of tourism in destinations
• Social factors that influence the development of the contemporary tourism and hospitality industries
• Environmental factors that influence the development of the contemporary tourism and hospitality industries
• Technological factors that influence the development of the contemporary tourism and hospitality industries
• Political factors that influence the development of the contemporary tourism and hospitality industries
• Crisis Management and the tourism industry
• Globalisation and the tourism and hospitality industries
• Cultural diversity and the hospitality workforce
• Cultural perspectives on hospitality management
• Online Travel Agencies, Meta-search and the hospitality industry
• Social media and user-generated generated content in tourism and hospitality
• Gender and power in the tourism and hospitality industries
• The global economic crisis and tourism
• Sustainable development and the tourism and hospitality industries
• Security and conflict and the tourism and hospitality industries

 Contemporary Issues in Tourism and Hospitality (OTHM/05/01-L5DTHM)

Indicative Reading List

• Cooper, C. & Hall, C-M. (2012) Contemporary Tourism: An international Approach, 2nd ed, London: Goodfellow
• Pearce, P. (2011) Tourist Behaviour and the Contemporary World, Bristol: Channel View
• Sturman, M., Corgel, J. & Verma, R. (2011) The Cornell School of Hotel Administration on Hospitality: Cutting Edge Theory and Practice, London: John Wiley & Sons
• Wood, R. (2013) Key Concepts in Hospitality Management, London: Sage
• Discuss contemporary issues that are influencing the development of the tourism and hospitality industry