Unit 16 – Operations and Project Management by Assignment Bank UK

ASSIGNMENT COVER SHEET

Course Title

HND MQF/EQF Level 5 – Higher National Diploma in Business (Management)

Unit Number and Title

Unit 16 – Operations and Project Management

Assignment Title

Operations & Project Management

Assignment Code

HNDB2_U16A1_1S1

Assignment No

Sit No

Assignment Type

Academic Year

Student Group

1/1

1

Home 

2021/2022

HNDB 2

Student Full Name

Student ID/Passport No

Student Email

Assessor Full Name

Assignment IV

Date of Verification

Glen Ellul

Manuel Vella Rago

03 January 2022

Issue Date

Deadline Date

Submitted Date

10 January 2022

28 February 2022

Assignment Instructions: Read the following instructions carefully before you start the assignment. If you are not clear regarding any point, kindly ask your lecturer.

- This assignment is a Home assignment and must be submitted by the deadline indicated on the cover sheet.

- Fill in the Assignment Cover Sheet appropriately – Student Number is your ID/Passport No.

- Plagiarism is Strictly Prohibited. Plagiarism is the presentation of someone else’s ideas, words or work as one`s own creation. A student who copies or paraphrases published or on-line material, or another person`s research, without properly identifying the source(s) is committing plagiarism. A Student who copies another Student’s work is also guilty of plagiarism. Disciplinary action will be taken against anyone guilty of plagiarism. LO1 – Review and critique the effectiveness of operations management principles.

- All references should be listed at the end of your assignment – preferably using the Harvard System Style.

- This Assignment covers the following assessment criteria:

Student Declaration

I hereby acknowledge that I have read and understood the instructions as provided in this cover sheet.

I certify that the work submitted for this assignment is my own and research sources are fully acknowledged, and included in this work.

Student’s Signature: ______________________                                                     Date: ___________________

Pass
Assessment Criteria

In this assessment you have the opportunity to present evidence that shows you are able to:

Learning Outcome

Met
✓ / X

P1

Conduct a review and critique of the implementation of operations management principles within an organisational context.

LO1

P2

Prepare a continuous improvement plan based on the review and critique of operations management principles within an organisational context.

LO2

P3

Apply each stage of the PLC to a given project, producing necessary supporting documentation for completing the project e.g. a business case, project plan, work breakdown structure.

LO3

P4

Review and critique the effectiveness of the PLC in application to the chosen project using appropriate theories, concepts and models.

LO4

In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION grades

Merit
Assessment Criteria

In this assessment you have the opportunity to present evidence that shows you are able to:

Learning Outcome

Met
✓ / X

M1

Review and critique the implementation of operations management in relation to Six Sigma methodology and Lean principles.

LO1

M2

Analyse the effectiveness of a continuous improvement plan using appropriate theories, concepts and/or models.

LO2

M3

Analyse the rationale for the project methodologies, tools and leadership within the PLC for the given project.

LO3

M4

Critically analyse how the use of appropriate theories, concepts and models in the PLC will differentiate between large and small-scale projects.

LO4

Distinction
Assessment Criteria

In this assessment you have the opportunity to present evidence that shows you are able to:

Learning Outcome

Met
✓ / X

D1

Apply appropriate theories, concepts and/or models to justify strategies of a continuous improvement plan for achieving improved efficiency.

LO1 & 2

D2

Critically evaluate the PLC through a practical and theoretical exploration of its effectiveness.

LO3 & 4

Assessment Criteria

Assessor’s Comments

P1

P2

P3

P4

M1

M2

M3

M4

D1

D2

General Comments:

Assessor’s Name: Glen Ellul

Assessor’s Signature: _________________________

Date: ___________________

Verifier’s Name: Manuel Vella Rago

Verifier’s Signature: __________________________

Date: ___________________

Unit Learning Outcomes

LO1 – Review and critique the effectiveness of operations management principles.

LO2 – Apply the concept of continuous improvement in an operational context.

LO3 – Apply the Project Life Cycle (PLC) to a given context.

LO4 – Review and critique the application of the PLC used in a given project.

Assignment Brief and Guidance - Unit 16 – Operations and Project Management

Jane is a newly appointed project manager working under the direct control of the station manager at Oldcastle railway station. Ultimately she is employed by the national railway infrastructure provider (Uptrack). However, she is directly employed by a wholly owned subsidiary of Uptrack, called Uptrack Major Stations (UMS). This subsidiary owns and operates the 10 largest (or major) stations that are owned by Uptrack. The idea is that the major stations are operated as separate entities, and they are significant revenue generators. Conduct a review and critique of the implementation of operations management principles within an organisational context.

Task 1

In common with most major stations, Uptrack owns and occupies most of the Oldcastle station buildings, although parts of it are owned by UMS. In line with standard Uptrack practice, UMS owns some of the offices and also has direct leasing responsibility for some other specific areas, including the main entrance, the bathrooms and a number of catering facilities (coffee bar, sandwich bar, burger bar, etc.).

LO1 – Review and critique the effectiveness of operations management principles.

For P1 – Conduct a review and critique of the implementation of operations management principles within an organizational context.

For M1 – Review and critique the implementation of operations management in relation to Six Sigma methodology and Lean principles.

For D1 – Apply appropriate theories, concepts and/or models to justify strategies of a continuous improvement plan for achieving improved efficiency.

Task 2

All national major stations are currently being extensively modernised as part of Uptrack’s strategic programme of investment, which is being funded under Uptrack’s nationwide infrastructure regeneration programme for major stations. Jane was employed by UMS specifically to improve the professionalism of the project delivery system.

LO2 – Apply the concept of continuous improvement in an operational context.

For P2 – Prepare a continuous improvement plan based on the review and critique of operations management principles within an organizational context.

For M2 – Analyse the effectiveness of a continuous improvement plan using appropriate theories, concepts and/or models.

For D1 – [Refer to LO1]

Task 3

As part of a planned modernisation process, the UMS section is moving from existing offices later this year into new offices elsewhere within Oldcastle station. The new offices will be leased from Uptrack; the old offices that are currently occupied by UMS are to be leased to another company.

LO3 – Apply the Project Life Cycle (PLC) to a given context.

For P3 – Apply each stage of the Project Life Cycle to a given project, producing necessary supporting documentation for completing the project e.g. a business case, project plan, work breakdown structure.

For M3 – Analyse the rationale for the project methodologies, tools and leadership within the PLC for the given project.

For D2 – Critically evaluate the PLC through a practical and theoretical exploration of its effectiveness.

Task 4

The Oldcastle station manager is very concerned to make sure that the office moves go smoothly. He has therefore asked Jane to act as project manager. She is responsible for planning and monitoring the whole process to make sure that the project of moving offices is successfully implemented.

LO4 – Review and critique the application of the PLC used in a given project.

For P4 – Review and critique the effectiveness of the PLC in application to the chosen project using appropriate theories, concepts and models.

For M4 – Critically analyse how the use of appropriate theories, concepts and models in the PLC will differentiate between large and small-scale projects. Unit 16 – Operations and Project Management

For D2 – [refer to LO3]