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Assessment Brief: Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
KEY INFORMATION FOR LEARNERS
Each task in this assessment brief has been developed to enable you to evidence achievement of the learning outcomes and assessment criteria for CMI 502: Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success. Each of the assessment criteria must gain a pass outcome for you to successfully achieve the unit.
For information regarding policies and procedures for assessment (e.g. special assessment arrangements, learner support, appeals, complaints, certification, confidentiality, plagiarism) you should contact your tutor or Centre manager and refer to the CMI Level 5 in Management and Leadership syllabus.
INTRODUCING ASSESSMENT BRIEF CMI 502
Assessment brief CMI 502 Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success has been designed to enable learners to evidence their ability to lead individuals and teams to success. The assessment focuses on the theoretical and practical approaches to developing, leading, and managing teams as well as the knowledge and skills required to evaluate team capabilities, analyse recruitment processes, staff selection and learning and development activities.
On successful completion of the assessment the manager will appreciate how individuals and teams can be supported, motivated and inspired to exceed expectations.
ASSESSMENT TASKS AND WORD COUNT
Assessment brief 502 features the following assessment tasks. Further detail is provided against each assessment task within the brief
Learning outcomes covered by assessment method
Guideline word count
Write a report entitled: Approaches to developing, managing and leading teams
LO1 Understand approaches to developing, managing and leading teams
1.1 Evaluate the use of theoretical models for developing, managing and leading teams
Approx. 1750 words
1.2 Discuss practical approaches for effective team management and leadership
1.3 Analyse strategies for managing team leaders
1.4 Develop approaches to respond to the challenges of managing and leading multiple and remote teams
Write a report entitled: Approaches to achieving a balance of skills and experience in a team
LO2 Understand approaches to achieving a balance of skills and experience in teams
2.1 Evaluate techniques for assessing current and future team capabilities and requirements
Approx. 1250 words
2.2 Analyse a process for recruiting team members
2.3 Assess the factors which impact on the selection of learning and development activities for individuals and teams
2.4 Examine the use of coaching and mentoring models to support team development
Write an account which discusses methods that can be used to monitor and manage individual and team performance.
LO3 Know techniques for leading individuals and teams to achieve success
3.1 Discuss methods used to monitor and manage individual and team performance
Approx. 350 words
Write an account which outlines the approaches and techniques that can be used to lead individuals and teams to success.
3.2 Evaluate good practice for enabling and supporting high performing teams
Approx. 650 words
3.3 Analyse motivational techniques used to create high performing teams
The written word, however generated and recorded, is still expected to form the majority of assessable work produced by Learners at Level 5. The amount and volume of work for this unit should be broadly comparable to a word count of 3500-4000 words within a margin of +/-10%. The excessive use of word count is not grounds for referral, however the CMI reserve the right to return work to the Centre for editing and resubmission by the Learner.
The following are excluded from inclusion in word count, if used and not required by the assessment brief: an introduction to a job role, organisation or department; index or contents pages; headings and sub headings; diagrams, charts and graphs; reference list or bibliography; reflective statement drawn from undertaking the assignment and how this has impacted on the learner’s work. Please see the CMI Assessment Guidance Policy for further guidance 1.1 Evaluate the use of theoretical models for developing, managing and leading teams
APPROACHES TO DEVELOPING, MANAGING AND LEADING TEAMS
Understanding approaches to developing, managing and leading teams is an essential management skill. Managers must have a thorough understanding of theoretical models for developing, managing and leading teams to be effective in their role. This needs to be complimented by the ability to practically apply theoretical approaches in the workplace, specifically when managing team leaders and multiple and remote teams.
You are required to write a report entitled ‘The approaches to developing, managing and leading teams’. To complete the report you are required to:
Guidance for completion of Task 1
APPROACHES TO ACHIEVING A BALANCE OF SKILLS AND EXPERIENCE IN TEAMS
Organisational success is realised when teams achieve their objectives. This assessment task has been written to enable managers to evidence their understanding of how to evaluate team capabilities, the recruitment processes for achieving a balanced team, and the learning and development activities (including coaching and mentoring) which support team success. 1.1 Evaluate the use of theoretical models for developing, managing and leading teams
You then need to ensure team members are equipped with the knowledge and skills to work effectively in the department. You have been given approval from the senior management team to recruit team members, as well as a budget for targeted learning and development activities (including coaching and mentoring) to support the team to achieve its goals.
Basing your response on the scenario given above or an organisation you know well or have researched, write a report entitled ‘Approaches to achieving a balance of skills and experience in a team’.
To complete the report you are required to:
Guidance for completion of Task 2
TECHNIQUES FOR LEADING INDIVIDUALS AND TEAMS TO ACHIEVE SUCCESS
The ability to develop a high performing team is an aspiration that can be achieved if the foundation for monitoring and managing individual and team performance is in place.
This assessment task will enable managers to discuss methods for monitoring and managing team performance and evidence how good practice approaches and motivational techniques can be used to optimise team performance. Evaluate the use of a minimum of TWO (2) theoretical models for developing, managing and leading teams
From the list shown below, write an account discussing THREE (3) methods that can be used for monitoring and managing individual and team performance (AC3.1).
HR systems and processes
Internal and external quality standards
Customer feedback, opinions and reviews
Key performance indicators (KPIs)
Scorecards (e.g. Balanced Scorecard, Kaplan and Norton, 1992)
Benchmarks and targets
Service level agreements (SLAs)
Speed of response
Structured performance reviews
180o/360 o feedback
Using examples, write an account on the approaches and techniques that can be used to lead individuals and teams to success. To complete the account:
Guidance for completion of Tasks 3a and b
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