Describe a problem, its nature, scope and impact

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LEVEL 4 ASSESSMENT SPECIFICATION

• Programme: CertHE Health and Social care
• Module: Problem Solving and Decision Making
• Module code: BMSW4004 Contribution to Overall Module Assessment (%): 100%
• Assignment Title: Problem Solving & Decision making in the workplace. Word count (or equivalent): 3500 words
• Submission deadline: To be announced by the Assessment teamPlease refer to the assessments schedule published on Students’ Hall in Moodle Return date of provisional marks & written feedback: After the Exam Board
• Submission method: All written assessments, where practical and possible, must be submitted via Turnitin unless otherwise instructed by the Lecturer. (Please DO NOT put this assessment specification into Turnitin or it will match many similarities with other students’ submissions.) Alternative submission method (if applicable): Late submission of the assessment will result in a late penalty mark. Penalties for late submission: Up to one week late, maximum mark of 40%. Over one week late, 0%. Only the Extenuating Circumstances Panel may approve a change to submission dates
• Academic honesty / referencing: Academic honesty is required. In the main body of your submission you must give credit to authors on whose research and ideas your work is based. Append to your submission a reference list that indicates the books, articles, etc. that you have used, cited or quoted in order to complete this assessment.

Module Learning Outcomes (from module syllabus)

MODULE AIM

• To be able to solve problems and make decisions in the workplace.
• To be able manage and implement change in the workplace.

LEARNING OUTCOMES

Upon the successful completion of this module, the student will be able to:

1. Describe a problem, its nature, scope and impact.
2. Gather and interpret information to solve a problem.
3. Evaluate options to make a decision.
4. Plan, monitor and review the implementation and communication of decisions.

Mode of assessment Volume Weighting Individual written report 3500 words or equivalent 100%

TASK DESCRIPTION

Individual Report (3500 words)

Write an appropriately structured academic report of 3,500 words, in which you apply recognised problemsolving tools and techniques used in health and social care settings. Choose one current issue and propose solutions to a work-based problem. Your report should be formatted appropriately with a contents page and relevant sections that address the following:

• An overview of problems in healthcare.
• Define and discuss one problem in the workplace including its scope.
• Discuss the impact of the problem on all the stakeholders (Service users, Professionals and Regulators etc).
• Analyse the decision-making process including the relevant legislation.
• Propose a range of alternative solutions to the problem.
• Use a decision-making technique to evaluate a range of solutions to identify the most appropriate option.
• Discuss how a solution can be implemented and communicated to stakeholders.
• Assess appropriate monitoring and review techniques to ensure successful implementation of the solution.