1.1 A review of emerging developments to inform approaches to employee voice and engagement.

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Mark Sheet – 5HR01

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Student Name:


CIPD Membership Number


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Assessment ID




Task 1 – Assessment Criteria (Provide rationale for judgements against each assessment criterion and identify areas for development)


Mark (1-4)



A review of emerging developments to inform approaches to employee voice and engagement.



You have said how employee voice is captured, but you have not been clear enough about the emerging developments.

For resubmission: You need to be referring to relevant research to show how the trends in employee voice have changed in recent times, and how this has impacted employee engagement.



Differentiate between employee involvement and employee participation and how it builds relationships.



You have made some good points about involvement and participation but you have not referenced sufficient sources to show how it links to employee relationships

For resubmission: You need to explain how engaging in involvement and participation can build the employment relationship.



Assess a range of employee voice tools and approaches to drive employee engagement.



You have given examples of voice, but you have not assessed them.

For resubmission: You need to include an analysis of the strengths and weaknesses of three different types of voice and explain how they drive employee engagement.



Critically evaluate the interrelationships between employee voice and organisational performance.



You have made some good points about the link between voice and organisational performance. The answer would have been enhanced by defining organisational performance more clearly.



Explain the concept of better working lives and how this can be designed.



There are some good observations about the factors that contribute to achieving better working lives. There needed to be more debate about the way that these factors can contribute to the design of work.



Explain the principles of legislation relating to unfair dismissal in respect of capability and misconduct issues



You have not been clear about the law relating to unfair dismissal.

For resubmission: A fair dismissal follows a fair procedure and is when there is a fair reason for the dismissal and the decision to dismiss is within the range of reasonable responses. You have not explained this.



Analyse key causes of employee grievances



You have identified a number of reasons that grievances can occur. In your analysis you could have focused more on the reasons that employees raise grievances, for example you could have been thinking about a possible breach of the psychological contract.



Explain the skills required for effective grievance and discipline-handling procedures



You have not explained the skills that are required to handle grievance and disciplinary situations

For resubmission: You could be addressing skills such as listening and questioning – these are the soft skills that are required.



Advise on the importance of handling grievances effectively



You have highlighted important reasons that grievances should be handled carefully. You could have said more about the reputational and financial issues that can arise if grievances are not managed effectively.


Total for this task



Task 2 – Assessment criteria (Provide rationale for judgements against each assessment criterion and identify areas for development)


Mark (1-4)



Distinguish between organisational conflict and misbehaviour, and between informal and formal conflict.



You have done well here in making the distinction between conflict and misbehaviour.



Distinguish between official and unofficial employee action.



You have not answered the question here.

For resubmission: Official action follows a lawful ballot and procedure. Unofficial does not. You need to be explaining these processes.



Assess emerging trends in the types of conflict and industrial sanctions



You have written very generally here, and have not presented any evidence to explain emerging trends.

For resubmission: You need to be referencing relevant data here, showing the trends in sanctions.



Distinguish between third-party conciliation, mediation and arbitration.



Arbitration does not have to be carried out in a court of law, you seem to have misunderstood the processes

For resubmission: Go back to your learning material to check the definitions of these different approaches to dispute resolution.



Explain the main provisions of collective employment law.



You have not given examples of collective employment law.

For resubmission: Collective employment law covers areas such as trade unions, balloting for industrial action, picketing etc. You need to be covering these areas.




Compare the types of employee bodies, union and non-union forms of employee representation.



You have not been clear about non-union forms of representation.

For resubmission: You need to be covering areas such as works councils and employee representation bodies.



Evaluate the purpose of collective bargaining and how it works



You have not explained the concept of collective bargaining correctly.

For resubmission: You need to explain the concept of collective bargaining.,


Total for this task



Unit Grade (your grade is provisional until moderated and confirmed by the CIPD)








Assessor Feedback


Alina, this is a good attempt but unfortunately there are a number of questions to look at again. Firstly, remember that all that you need to know is in your learning material. Secondly, I strongly recommend that you connect with a tutor using the ‘connect and communicate’ function on the Student Community to discuss this assignment.

The assignment is clearly written and communicated with so significant spelling or grammar errors.


You have referenced some useful sources.

Development Points

You need to study your learning material thoroughly to make sure that you understand the concepts.

Assessor Signature



16 February  2022


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