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Contents
5CO02 Evidence-based practice. 1
Task 1: 3061 words. 1
Task 2: 987 words. 1
Task one: 7
AC 1.1: 7
Concept of Evidence-Based Practice: 7
Models of Decision-Making: 7
Application of Evidence Based Practice: 9
AC 1.2: 9
Analysis Tool: McKinsey 7S Framework. 9
Interviews as an Analysis Method. 10
AC 1.3: 11
Principles of Critical Thinking. 11
Principle 1: Questioning the Validity of Sources. 11
Principle 2: Awareness of Bias. 12
AC 1.4: 13
De Bono’s Thinking Hats. 13
Problem-Outcome Frame. 13
Precisely recognising the issue: 13
Articulate the desired outcome: 14
Knowing the root cause: 14
Brainstorm the possible solutions: 14
Evaluate the solutions: 14
Implementation: 14
Evaluation of outcomes: 14
Action Learning Approaches. 15
(AC 1.5) 15
Altruism: 15
Strengths: 15
Weaknesses: 16
Deontological Ethics. 16
Strengths: 16
Weaknesses: 17
Utilitarianism.. 17
Strengths: 17
(AC 3.1) 18
Financial Performance Measurement Return on Investment (ROI): 18
Positives of ROI: 18
Negatives of ROI: 18
Non-Financial Performance Measurement: 19
Balanced Scorecard (BSC): 19
Positives of Balanced Scorecard: 19
Negatives of Balanced Scorecard: 19
(AC 3.2) 19
How People Practices Add Value: 19
Creating Value through People Practices: 20
Measuring the Impact of People Practices. 20
Reasons for Measuring Impact 20
Methods to Measure the Impact of People Practices. 20
Cost-Benefit Analysis (CBA): 20
Staff Satisfaction Surveys: 21
Section Two. 22
AC 2.1. 22
Percentage of each gender by type. 22
Chart A.. 22
Total 22
Female. 22
Male. 22
Non-binary. 22
Female in %.. 22
Male in %.. 22
Non-binary in %.. 22
Ethnicity as a percentage per team.. 23
CHART B: 23
Disability percentage as an organisational whole and by teams. 26
CHART C: 26
Salary differences across genders. 28
CHART D: 28
Overall average salary paid by the organisation. 28
Table 2 evaluation: 28
(AC 2.2) 30
Key findings from table 1: 30
Chart a: 30
Chart b: 31
Chart C: 32
Chart d: 33
Part e: 34
Overall average salary paid by the organisation. 34
Main conclusion: 34
Key findings from table 2: 35
Work-Life Balance and Well-being: 35
Enjoy Working from Home: 36
Connection to Company Culture: 36
Reduced Conflict: 36
Isolation from Colleagues: 36
Feeling Unsupported at Work: 36
Access to Resources: 36
Recognition for Remote Work: 36
Stress Levels: 36
Meeting Targets: 36
Main conclusion: 37
(AC 2.3) 37
Table 1: 37
Establish a Mentorship Program for Underrepresented Groups. 37
Introduce Flexible Working Arrangements. 38
Recommendations from Analysis of Table 2: 38
Develop Clear Remote Work Policies and Guidelines: 38
Improve Remote Work Support Systems. 39
References: 41
Evidence-based practice can be defined as the method of decision-making that incorporates the best accessible evidence, critical thinking, and contextual expertise. It includes decision-making that is logical and well reasoned and supported by consistent data. This approach is effective in making justified and credible decisions as well-supported and researched decisions are likely to be transparent and acceptable to stakeholders (Rousseau, 2021).
EBP concept is based on efficient thinking and logical and well-reasoned sound evidence, incorporating critical thinking and analysis making sure they are systematic.
EBP characteristically involves the following phases:
This model is about approaching decision-making using concrete facts and information and analysing them employing a step-by-step procedure to conclude the most reliable decision.
Pros:
This model is focused on a systematic, logical approach to decision making involving clear definition of the problem, determining all possible alternatives, assessing each alternative based on predetermined criteria, and selecting the most optimal solution. This model is clear, reliable, and objective in nature helping to prevent errors, biases, and personal emotion that might affect the judgement (Taylor and Woodhams, 2022).
Cons:
This may assume that the decision maker has access to all essential information along with the ability to appraise it objectively which may not be possible in real world scenarios (Taylor and Woodhams, 2022).
This idea proposes that rationality is likely to be limited when individuals make decisions, due to this limitation rational decision is the one which is the most satisfactory instead of ideal (Rousseau, 2021).
It recognises the limits of human cognition and the limitations of time and information. It also offers the most effective decision addressing the problem mitigating the chances of biases (Taylor and Woodhams, 2022).
It requires extensive information from multiple sources to decide on a satisfactory decision which could be decision making. It may acknowledge the limitations in decision making but doesn’t address them (Rousseau, 2021).
EBP is also essential for people professionals to make effective decisions for the workforce. This helps them to make well informed decisions about employee relations recruitment, performance management, and training. For example validated psychometric tests in talent acquisition I make sure to use structured interviews and authenticated psychometric tests supported by reliable evidence about their effectiveness in hiring decisions (Taylor and Woodhams, 2022).
The McKinsey 7S Framework is an inclusive organisational analysis tool which helps to assess seven key essentials: Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff. This model makes sure that these aspects are aligned and supportive which is essential for accomplishing organisational objectives (Ko, 2023).
This framework offers an inclusive view of the organisation making sure that all critical aspects are considered. This inclusive approach helps to understand evident issues along with the hidden issues that may not be immediately apparent. It also show how people professional and work as the change leader leading organisational change focusing on these seven factors. However, the effectiveness of this model depend the availability on accurate data collection and unbiased analysis. It offers broad scope but it could lead to confusion on prioritising precise issues, potentially leading to analysis paralysis (Ko, 2023).
This includes direct, face to face or virtual conversations with employees, stakeholders, or experts helping people professionally to gather qualitative data regarding their perceptions, experiences, and insights (Townsend, Loudoun and Lewin, 2016).
With the help of interviews, professional people can understand employees` point of view, offering them an outlet to share their feelings about their roles, the organisational culture, and management practices. This includes detailed questioning so interviews can discover the fundamental reasons behind exact challenges or issues as employees can offer valuable suggestions and insights into possible chances for improvement (Townsend, Loudoun and Lewin, 2016).
Interviews are likely to be effective to gather in depth information and understand the context behind quantitative data. This allows the investigation of intricate issues that may not be obvious through surveys or metrics. But on the other hand, it can be time consuming and may lead to interviewer bias. The quality of this data is dependent on skills of interviews and the interviewees honesty towards answer (Townsend, Loudoun and Lewin, 2016).
Critical thinking is an essential ability that involves the objective and rational appraisal of information to form a well-reasoned decision. The main principles of critical thinking include questioning the validity of sources, understanding and mitigating biases, safeguarding clarity of terminology, and differentiating between fact and opinion. These principles are fundamental in both personal and collective contexts, aiding in the development of objective and rational debate (Schuster, 2018).
One of the basic principles of critical thinking is critically questioning the validity of sources. This includes assessing the reliability, credibility, and relevance of the available information. For example, while working on employee relation initiatives it is important to distinguish between peer-reviewed academic articles and opinion pieces found on social media. People professionally have to question the credibility of these sources by checking whether they are from credible sources or not. This questioning of the validity of sources makes sure that decisions are based on effective and credible evidence (Martinez, 2021).
People professionals need to be aware of bias, both conscious and unconscious for effective critical thinking. It is essential to be aware of biases as they can lead to ineffective judgement and lead to flawed conclusions. Identifying and addressing bias is about being aware about one`s own preconceptions and actively considering diverse perspectives to challenge and improve one’s viewpoints. For example, in a team, decisions can be ineffective if everyone judges the situation based on their perspectives instead of evidence highlighting the need to be neutral. This also Encourages open dialogue and critical debate helping to address the effects of bias (Schuster, 2018).
While making decisions for effective recruitment strategies I gather extensive evidence relevant to recruitment strategies. I make sure to check the credibility of publishers, authors and their methodology ensuring they are not against the universal concept. I also make sure to be aware of my biases while assessing these evidence (Martinez, 2021).
Applying these principles to other ideas is about being respectful and systematically evaluating their arguments. While assessing others` ideas I make sure to acknowledge other viewpoints, comprehend their primary assumptions, and assess the evidence presented
The Six Thinking Hats is an effective decision-making technique developed by De Bono and includes participants in adopting several ‘hats,’ each representing a specific view. The six hats are: White – which signifies information and facts; Red – which represents emotions and intuition; Black – represents critical judgement; Yellow – represents optimism and benefits; Green – which represents originality and new ideas; Blue – which represents process control (De Bono, 2017).
Using a systematic application of these different perspectives, the professional can consider multiple aspects of an issue. It also proposes a practical way of selecting solutions as it integrates rational thinking with creativity and emotions leading to a more effective review of the situation. For example, while accommodating the process of employee retention, people professional may employ the White Hat to recognise the turnover rates, the Green Hat to conclude creative solutions, and the Black Hat to determine the drawbacks, which will lead to inclusive and efficient results. AC 1.1: Evaluate the concept of evidence-based practice and assess how approaches to evidence-based practice can be used to provide insight that supports sound decisionmaking across a range of people practices and organisational issues. (De Bono, 2017).
It can be defined as a structured decision-making approach in which people professionals focuses on defining problems thoroughly and outlining desired outcomes before considering possible solutions (Zhu et al., 2023). This process includes many steps:
The initial step involves for people professionals to precisely recognise and articulate the issue. This includes combining data, involving stakeholders and knowing the context in which the problem exists. In people`s practises, this may include worker turnover rates, recognising gaps in skills or performance, or addressing workplace disputes (Zhu et al., 2023).
After the identified problem, the next step for people professionals is to articulate the desired outcomes. This refers to specifying what success looks like and how it can be calculated. For instance, if the issue is high worker turnover, the desired result may be to reduce turnover by a specific percentage within a specific timeframe (Young, 2023).
In this step by using the techniques like a fishbone diagram, or 5 whys people professionals dig deep into the “WHY” of the problem and make sure the solution addresses the problem completely (Javad Shahreki, 2024).
In this stage with a clear knowledge of the issue and the desired results, people professionally brainstorm the possible solutions (Young, 2023)
In this step, people professionals select the most proper solution by considering and contrasting the pros and cons of each solution.
After choosing the solution people professionally implement it effectively by doing detailed planning, clear communication for both stakeholders and employees, and resource allocation.
The final step for people professionals is to measure the results of this against the desired outcomes and examine whether the solutions have efficiently addressed the issue (Javad Shahreki, 2024).
Action learning is a decision-making framework that concentrates on learning through action and reflection. Action learning initiates with real issues that participants are currently facing. Problems are being tackled by different groups of people, bringing several ideas and expertise. This diversity fosters innovative thinking and more complete solutions. Participants act to address the issue and then reflect on the outcomes (CIPD, 2022). This iterative procedure of action and reflection assists people professionals to deepen their knowledge and enhance problem-solving abilities over time. The solutions developed in action learning are directly applied to the problem at hand. This ensures that learning is not just theoretical but directly influences the organisation`s contests.
People professionals can use these frameworks to handle a wide range of subjects, from enhancing employee satisfaction and retention to emerging more effective training programs. By systematically classifying problems, considering diverse viewpoints, and iteratively testing solutions, people practitioners can ensure that their selections lead to effective and sustainable penalties (CIPD, 2022). If you are planning to get this assignment you can seek our cipd assignment help and get best grades guaranteed.
It is an ethical viewpoint that concentrates on selflessness and concern for the well-being of others. It advocates for actions that advantage others, even at a personal cost.
Deontology ethics is based on the principle that actions are morally right if they follow a set of rules or duties, regardless of the consequences. Deontological ethics can inform policies and practices that uphold ethical standards and fairness (Bosley, 2022). For example, in dealing with performance issues, a deontological strategy will make sure that all workers are treated consistently and as per the established process sustaining fairness and respect.
Deontological ethics gives clear guidelines, making it easier to define what actions are morally acceptable (Russ-Eft, 2024).
This viewpoint underlines treating individuals with admiration and self-respect, and valuing their inherent value (Bosley, 2022).
It indorses adherence to moral values, ensuring actions are morally sound regardless of outcomes.
Strict adherence to the rules can be stubborn, failing to account for complex situations where exceptions might be essential.
There can be fights between different moral duties, foremost to difficult selections without clear resolves (Domènec Melé, 2023).
Focusing solely on instructions may lead to consequences that are harmful or unjust, as consequences are not careful (Russ-Eft, 2024).
Utilitarianism advocates for actions that maximise the overall happiness or minimise the suffering. The ethics of an action is determined by its consequences. Utilitarianism encourages decision-making to examine the broader effect of their actions (Artur Yetvart Mumcu, 2024).
Return on Investment is a commonly used financial metric that examines the profitability of an investment. ROI is calculated by dividing the net income from an asset by the original cost of the asset, frequently expressed as a fraction:
ROI is straightforward to examine and easy to know, making it accessible for managers and stakeholders to examine the profitability of investments.
It assists companies in comparing the profitability of dissimilar investments or projects, assisting in resource allocation and strategic planning.
Short-term concentrates ROI often concentrates short-term gains, possibly at the expense of long-term strategic aims or sustainability initiatives.
ROI does not account for intangible advantages such as brand reputation, consumer loyalty, or worker satisfaction, which can be crucial for long-term success.
Balanced Scorecard (BSC) is a performance administration method that gives a complete view of a company by measuring financial and non-financial performance along four main perspectives: Financial, Customer, Interior Processes, and Learning and Growth. For instance, a manufacturing company implemented BSC to monitor its performance. The BSC contains the following measures: revenue growth, ROI, customer satisfaction scores, customer retention rates, production efficiency, and defect rates.
People practices add value by increasing company performance, projecting worker engagement, and developing a positive workplace custom. This value can be direct or indirect, short-term or long-term. Direct influences include instant improvements in productivity and efficiency, while indirect influences might include enhanced worker morale and reduced turnover ratios (Stone et al., 2024)
Efficient recruitment and selection procedures make sure that the company attracts and retains skilled workers, directly affecting productivity and innovation. Constant learning opportunities increase workers` skills and capabilities, leading to enhanced performance and adaptability to changing market conditions. Regular performance evaluations and feedback mechanisms help identify strengths and areas for improvement, driving overall organisational performance (Napolitano, Massimo Di Francesco and Giovanni Maria Sechi, 2024).
Cost-benefit examination is a quantitative method that compares the costs of people`s practices to the benefits they generate. This method provides a financial perspective on the value added by HR activities. Include direct costs like salaries, training expenses, and recruitment costs, as well as indirect costs such as time spent by managers in HR activities (Stone et al., 2024).
Staff satisfaction surveys are a qualitative method that gauges employees’ perceptions and attitudes towards their work environment, management, and overall job satisfaction. Designing Surveys Develop questions that cover various aspects of the employee experience, including job satisfaction, engagement, communication, and career development (Hailey, Farndale and Truss, 2021).
Calculations:
Female = (118/259) * 100
Female = 45.5%
The same calculation has been done for males and non-binary
Total
Female
Male
Non-binary
Female in %
Male in %
Non-binary in %
259
118
140
2
45.55985
54.05405
0.772201
White Other = (1/260) *100
White Other = 0.38% in the Business services team.
The same calculation has been repeated for every other ethnicity
Count of Ethnicity
Column Labels
Row Labels
Asian - Bangladesh
Black - Other
Chinese
Indian
Mixed - Other
Pakistani
White and Black Caribbean
White British
White Irish
White Other
Grand Total
Business Services
0.00%
2.69%
0.38%
3.46%
Community Engagement and Partnerships
1.54%
Customer Services
0.77%
4.62%
5.77%
Directors
1.92%
Facilities
Finance
3.08%
3.85%
Governance
1.15%
Green Spaces
4.23%
Housing
6.15%
6.92%
Income Team
6.54%
7.31%
IT
Lettings
Marketing
People Services
Property Team
37.69%
38.08%
Regeneration
Supported Housing
Tenancy Team
Disability as an organisation:
Disability percentage as an organisation = Total disabled employee/ Total number of employees in the organisation
Disability percentage as an organisation = 21/ 260
Disability percentage as an organisation = 8.12 %
The same calculation has been done for not disabled employees
Disability as an organisation
in %
Disabled
21
8.12
Not Disabled
239
92.27
total
260
Disability by teams in terms of %:
Total number of disabled employees in Business Service/ Total number of employees in the company
= (0/260) *100
= 0%
The same calculation goes for every disabled and not disabled employee in the team
Count of Team
Not disabled
3.77%
4.76%
2.51%
14.29%
5.02%
2.09%
0.84%
9.52%
3.35%
1.26%
4.60%
6.69%
7.53%
2.93%
1.67%
23.81%
39.33%
4.18%
100.00%
Average salary = Sum of the salary/ total members from the gender
Average salary for female = £ 3,759,895/ 118
Average salary for female = £ 31,900.30
Average of Salary FTE
31900.29661
31812.17857
19500
31757.46154
The overall average salary paid by the organisation is £31642.00
For I enjoy working from home on some days of the week:
(fully agree/ total number of employees) *100 = 112/259*100 = 37%
The same calculation has been done for others
1 (fully agree)
2 (agree)
3 (not sure)
4 (disagree)
5 (strongly disagree)
I enjoy working from home on some days of the week
37%
19%
6%
31%
Hybrid working practices support my work-life balance and well-being.
54%
29%
4%
11%
3%
I miss engaging with my colleagues in the workplace
2%
5%
10%
52%
I feel fully supported when working at work
7%
46%
34%
I find working remotely a challenge
21%
18%
24%
I find it difficult to separate work from my personal life when working from home
33%
32%
8%
23%
Hybrid working practices make me more productive
26%
27%
22%
Working from home does not affect cross-functional communication and collaboration with my team
Since hybrid working has been in place, I feel more connected to our company culture.
59%
1%
13%
Working from home allows me to meet my targets
14%
20%
0%
47%
I can easily access resources at home
16%
12%
Working from home removes conflict
30%
9%
I feel less stressed when away from the workplace
83%
I get the same amount of recognition for my work when working from home
Females constitute 45.56% of the workforce (118 out of 259 employees). This suggests a fairly balanced gender representation within the organisation.
Males make up 54.05% of the workforce (140 out of 259 employees), indicating a slightly higher male presence.
Non-binary individuals represent 0.77% of the workforce (2 out of 259 employees), highlighting a very small but present non-binary demographic.
White British employees are the most prevalent ethnic group across all teams. The highest concentration is found in the Income Team (6.54%) and Housing (6.15%).
Several teams, such as Facilities, Marketing, and Directors, show minimal ethnic diversity, with predominantly White British employees.
Customer Services team shows relatively higher ethnic diversity, with notable representation from Chinese (0.38%), Pakistani (0.77%), and Mixed - Other (0.77%) ethnicities.
The Business Services team includes some diversity, with White Other at 0.38% and White British at 2.69%.
The data reveals important trends in gender and ethnic diversity, disability inclusion, salary equity, and employee sentiment towards hybrid working. While the organisation shows a balanced gender distribution and some diversity, there are areas needing attention, particularly in ethnic representation and support for non-binary employees.
54% of employees fully agree that hybrid working supports their work-life balance and well-being.
37% fully agree they enjoy working from home on some days.
59% approve that hybrid working has made them feel more connected to the company culture.
30% fully decide that working from home reduces conflict.
52% differ that they miss engaging with colleagues in the workplace.
46% differ they feel fully supported when working at work.
37% strongly disagree that they can easily access resources at home.
29% sturdily disagree that they get the same amount of recognition for their work when working from home.
83% strongly disagree that they feel less stressed when away from the workplace, indicating higher stress levels when working remotely.
47% strongly differ that working from home allows them to meet their targets, suggesting significant challenges in remote productivity.
Employee sentiments about hybrid working highlight a mix of positive impacts on work-life balance and significant challenges related to support, resources, and recognition, which need to be addressed to enhance overall employee well-being and productivity.
The data shows that certain ethnic minorities and non-binary individuals are underrepresented in specific teams. A mentorship program can provide these employees with guidance, support, and opportunities for career advancement, helping to create a more inclusive workplace (Fraser et al., 2023).
Employees with mentors often feel more supported and are more productive.
If not properly managed, mentorship programs may not provide the desired outcomes or could lead to feelings of favouritism (Fraser et al., 2023).
Costs related to training mentors, developing program materials, and potentially compensating mentors for their time.
The initial costs are offset by the long-term benefits of increased employee retention, improved skills, and a more inclusive workplace.
Flexible working arrangements, such as telecommuting and flexible hours, can support employees with disabilities and others who may need more adaptable schedules (Mughal and Rani, 2024).
Employees with flexible schedules often experience better work-life balance and increased productivity.
Managing flexible schedules may present challenges in coordination and communication.
Investment in remote working technology and tools, potential adjustments to office space.
Although there are initial costs, the benefits of improved employee satisfaction, reduced absenteeism, and better retention (Mughal and Rani, 2024)
Starting clear policies and guidelines for remote work can deliver clarity to employees regarding expectations, communication procedures, and work hours, decreasing ambiguity and refining productivity (Joel et al., 2024).
It can likewise help in the continuation of work-life balance by setting limitations amid work and personal life.
There may be conflict from some staff who favour traditional office-based work arrangements, and there could be trials in effectively enforcing remote work rules.
While there may be initial costs related to emerging and implementing remote work policies, such as training and technology savings, the long-term aids of improved employee satisfaction, holding, and productivity can outweigh these prices (Joel et al., 2024)
Justification:
Employee sentiment indicates significant challenges with remote work, including access to resources, feeling supported, and maintaining productivity (Khudayberganova, 2024).
Providing adequate support can help employees be more productive when working remotely.
Ensuring remote work environments are ergonomically safe and compliant with health regulations. AC 1.1: Evaluate the concept of evidence-based practice and assess how approaches to evidence-based practice can be used to provide insight that supports sound decisionmaking across a range of people practices and organisational issues.
Although the initial investment in remote work support can be high, the long-term benefits include improved employee productivity, reduced turnover, and enhanced employee satisfaction. These benefits can lead to significant cost savings over time. Careful budgeting and phased implementation can help manage financial impacts (Khudayberganova, 2024).
Artur Yetvart Mumcu (2024). Exploring the intersection of utilitarianism and sustainability in business: A conceptual analysis. Economics, management and sustainability, 9(1), pp.119–131. doi:https://doi.org/10.14254/jems.2024.9-1.9.
Bernard, M., Gamondi, C., Sterie, A.-C., Larkin, P.J., Jox, R. and Borasio, G.D. (2024). Interdisciplinary research approach based on a mixed-methods design to explore patient altruism at the end of life: a study protocol. BMJ Open, [online] 14(5), p.e085632. doi https://doi.org/10.1136/bmjopen-2024-085632.
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Fraser, K., Dennis, S.N., Kim, C., Saba, G.W., Guh, J., Gonzalez, C.A. and Trescott Shamlou (2023). Designing Effective Mentorship for Underrepresented Faculty in Academic Medicine. Family medicine, [online] 3(3). doi:https://doi.org/10.22454/fammed.2023.186051.
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Joel, O.S., Oyewole, A.T., Odunaiya, O.G., Soyombo, O.T., Joel, O.S., Oyewole, A.T., Odunaiya, O.G. and Soyombo, O.T. (2024). The impact of digital transformation on business development strategies: Trends, challenges, and opportunities analyzed. World Journal of Advanced Research and Reviews, [online] 21(3), pp.617–624. doi:https://doi.org/10.30574/wjarr.2024.21.3.0706.
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