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Module Code: 5BDIN001W
Module Title: Operations & Digital Business
Instructions to Candidates:
Please read the instructions below before starting the paper
Module Specific Information
This is a time constrained assessment.
Answer all four (4) questions
Please use suitable examples, concepts and academic sources, ensuring they are correctly referenced in the text of your answer (e.g. (Barnes 2018)). Reference list in end is obligatory. Graphs and figures could be used to illustrate and further explain arguments.
The combined maximum word count for this paper is 1600 words. The suggested word count of 400 words for each question serves as guidelines.
Format: Single Spaced Arial 12 point Font size
All questions within are related to theories/models and case studies that you were advised to research in advance of the assessment. The combined maximum word count for these questions should be 1600 words
Define 4th Industrial Revolution and discuss its increasing role in an organization using business examples (10 marks)
Identify and analyse potential challenges that may incur from such a shift towards digital technologies and innovations. (15 marks) (Total 25 Marks)
Draw upon the principles of operations and supply chain management of an organization to align their corporate strategy with their operational capability in the 4th Industrial Revolution and discuss advantages and limitations from such alignment using examples from any sector/industry (Total 25 Marks)
Using relevant models/frameworks and examples from the manufacturing or service sectors discuss how Lean strategy can enhance a business’s overall performance and adopt a more sustainable competitive profile. (20 marks)
Make recommendations for future trends (5 marks) (Total 25 Marks)
“Internet trade platforms such as Amazon have changed the way we purchase goods and enable the ‘online’ buying of a vast range of products”.
Based on the above statement discuss the types of service process technology that can be used to process information and customers to ensure performance objectives within the process are met to a high standard. (10 marks)
What are the challenges for an organization in implementing IT systems and what are your recommendations? Use examples of how these apply within Amazon (15 marks) (Total 25 Marks)
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