Discuss the main theories / frameworks / concepts in each of the three topics below AND apply each to your selected organisation by providing real examples.

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MOD003345 Operational and Project Management



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Academic Year:




Module Title:

Operational and Project Management

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Word Limit:

2500 words

This excludes bibliography and other items listed in rule 6.75 of the Academic Regulations: http://web.anglia.ac.uk/anet/academic/public/academic_regs.pdf

Assessed Learning Outcomes

3, 4.

Submission Deadline :

Please refer to the deadline on the VLE


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Select a company you are familiar with and one that is relevant to your degree in which you feel you have employability aspirations. Select one organisation from any of the below industries:

  • Financial Services e.g. Banks, Insurances, Payments systems, Trading Brokers etc
  • Hospitality e.g. Hotels, Restaurants, Airlines, Events, Transportation etc
  • Manufacturing e.g. Automotive, Construction, and Textile.
  • Retail e.g. High-Street / Online Stores, Supermarkets, Clothing stores etc

For this assignment, you are required to individually produce and submit a professionally presented management report of 2,500 words about your selected organisation operations, addressing Tasks 1 and 2 below:


Discuss the main theories / frameworks / concepts in each of the three topics below AND apply each to your selected organisation by providing real examples.

1. Components of Input-Transformation-Output Model - (Slack, Chapter 1)

2. Implications of Volume, Variety, Variation, Visibility (4Vs) - (Slack, Chapter 1)

3. The Five Performance Objectives for Operations - (Slack, Chapter 2)


To make your report more valuable for prospective operations managers, carry out some research on your selected company so you:

4. Identify one real challenge / problem / critical issue that your organisation faced in the past AND discuss the steps and actions taken by the operations department to solve and deal with this same challenge.

Thus within your report, you should discuss relevant theoretical concepts and frameworks, and apply them to your selected organisation. This will show your comprehensive understanding of the complex problems faced by operations managers and discuss some techniques / solutions currently available to help solve these challenges (LO3). You should also develop problem solving skills to improve your operations decision making (LO4) and enhance your employability within the industry of your selected organisation.

The suggested standard report format should include the following sections:

  • A cover page
  • An executive summary – 1 page, with brief overview of report content.
  • A contents page – 1 page, with all relevant sections and sub-sections
  • An introduction300 words about the selected organisation
  • Findings section 2000 words as main body with four subsections as guided.
  • A Conclusion section 200 words as overall conclusion
  • A reference list – minimum of 8 to 10 academic sources in Harvard ref. system.
  • Appendices – optional.


  1. Knowledge & Understanding of theories / concepts (Skills). – 25 marks.
  2. Research and Application by providing industry examples (Content)– 25 marks
  3. Quality of Operations Challenge & Solutions (Content, Skills) – 25 marks
  4. Report Originality, Structure, Presentation, Referencing. (Skills) – 25 marks


-  Slack N. and Brandon-Jones A. (2019). Operations Management, (9th Edition), London: Pearson. Core Chapters: 1, 2, 6, 7 & 8.

-  Slack N. and Brandon-Jones A. (2018). Essentials of Operations Management (2nd Edition), London: Pearson. Core Chapters: 1, 4 & 5

-  Other industry reports from your selected organisation.

Students should also consult the main academic journals in the field:

  • Production and Operations Management
  • Manufacturing & Service Operations Management
  • International Journal of Operations & Production Management
  • British Journal of Management
  • Harvard Business Review
  • Sloan Management Review

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